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Small Business Tips

CRM BUSINESS ADVISORSBelow are some new articles highlighting key tips for owners of small and medium businesses. Be sure to check back periodically as we will update this page with fresh articles often.

 

Winter 2010 Articles

Sales Tips: Closing the Deal
Some sales are easy, the customer sees your product, likes it and makes a purchase. Other sales demand a bit more effort to get the customer over the line. If your sales process includes the signing of a contract or even a formal handshake, this article will give you lots of ways to make the "closing" process a whole lot easier for you.

PDF FileSales Closing Article

 

Keep Your Customers Coming Back
Loyalty from customers is the most cost-effective marketing strategy available to any business. Loyal customers returning and referring new customers is much less costly and time consuming than finding new customers. What can you do every day to keep your customers happily returning to you time and time again?  Here are some fresh ideas.

PDF File

Keeping Customers Article

 

New Year Business Healthcheck
How often do you evaluate the health of your business?  Do you know how to check its vital signs? As we enter a new financial year, the time is perfect to have a look at your business from the outside in.  What are your customers saying about you?  What aspects of your business are being copied by your competitors or worse, being improved upon by your competitors? Taking a good hard look at the state of your business will ensure that you can keep it growing and healthy, regardless of what your competitors are doing.

PDF File

Business Healthcheck Article

 

Cashflow is King
The most important indicator of your company's financial health is its cashflow statement.  How often do you prepare and review a cashflow statement for your business? This article will give you the most important things to look for in your cashflow statement, along with some warning signs to alert you to possible danger on the horizon.  Finally, it also includes a free cashflow template that your business can use along with a cashflow forecast and break-even analysis tool.

PDF File

Cashflow Article

 

 

Autumn 2010 Articles

Sales trends of 2010
12 big sales trends for 2010 which will help get your company some attention, develop social media sales strategy and embrace the challenge of collaboration.

PDF FileSales Trends of 2010
File Size 16KB

Finished your website? Think again
Why web sites should not be designed like brochures. Ideas on how websites can be kept new and stimulating.

PDF FileFinished your website? Think again
File Size 12B

Business Planning Tips
Check out this list of top business planning secrets from successful entrepreneurs and business experts.

PDF FileBusiness Planning Tips
File Size 12KB

Get inside your customer's mind
Expert advice on how to get into your customer's mind and understand what makes them tick.

PDF FileGet inside your customer's mind
File Size 22KB

Tax Tips for Small and Medium Businesses

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